Support
How can we help?
UK-based support for everyone using Hitdesk — on the web, in the mobile app, or just finding out about the platform.
We typically respond within 2 hours during UK business hours, and within one business day otherwise. Platform incidents are handled with priority for all customers.
Using the mobile app?
Your login and company hostname come from your employer. See the app page for how signing in works.
New to Hitdesk?
Hitdesk is open to any business with a shift-based workforce. Get started here or see pricing.
Something else?
Use the contact form and we'll route it to the right person.